Frequently Asked Questions

Question: Is LNBKS.COM a Secure Web Site?

Answer: Yes, all the information that you enter is encrypted when sent to us, and only us, for the sole purpose that you intended.

Question: What happens when I enter my Credit Card information?

Answer: Your information is encrypted using a process called SSL (Secure Socket Layer) which is the industry standard for processing a secure transaction over the Internet. In fact, PayPal is our exclusive merchant account facilitator providing credit card transactions for customer purchases on this site.

Question: What about my E-mail address?

Answer: Either through surveys, ordering or email inquires your e-mail address will not be given to any third party. You may occasionally receive promotional announcements from the lnbks.com and our affiliates. You will at all times have the option to opt-out from receiving any of these emails.

Question: How do I order books or gifts from your web page?

Answer: First locate the item in our inventory and select the book, product, etc. Then add it to your basket. Once you have finished shopping then go to your basket and select check out. This will promote you to enter some information about your current address, mailing, and shipping address with credit card information for processing through PayPal.

Question: What if I don’t want to order online?

Answer: Although we are confident that our secure server provides safe and secure online ordering, we understand that some customers may prefer to order through other means. This is not a problem. Simply send us your order by mail, fax, or call us @ 888-357-0393.

Question: Do you verify the address before you send anything?

Answer: We individually verify the billing address of each credit card used in phone or online orders. This is done to provide added security and prevent fraud. We ask for the billing address of your card and personally verify its authenticity. This makes a stolen card or number worthless to a thief who doesn’t know your billing address.

Question: What are your policies on refunds and exchange?

Answer: Please refer Shipping & Returns.

Question: Where can I get a printable order form.

Answer: Please refer to our Printable Order Form Page.

Question: What if I have any other questions or comments?

Answer: Please refer to Customer Service.

e-Gift Certificates

  • Online gift certificates, also known as gift cards by Lazarus & Nobleman, can be ordered on this site and the recipient is sent an email notifying them of the availability of the certificate for online purchases. The recipient of the gift certificate will be given a unique claim code that they will use while shopping at this site. In some cases, gift certificates are mailed to recipients for online store purchases. 

  • Policies and Restrictions

    Here are some guidelines and restrictions on the use of our online gift certificates: 
  1. Our gift certificates do not have expiration dates, but they must be used within 5 years from the date of purchase, so be aware of the date and make your purchases accordingly.
  2. For online purchases for emailed certificates, purchases have to be made using the receiving email address and the person who has that account.
  3. Sometimes our online gift certificates are restricted to specific products on our site, the restrictions are explanatory at purchase. 
  4. Gift certificates cannot be exchanged for cash. 

Movie Ratings

G rating symbol

A G-rated motion picture contains nothing in theme, language, nudity, sex, violence or other matters that, in the view of the Rating Board, would offend parents whose younger children view the motion picture. The G rating is not a “certificate of approval,” nor does it signify a “children’s” motion picture. Some snippets of language may go beyond polite conversation but they are common everyday expressions. No stronger words are present in G-rated motion pictures. Depictions of violence are minimal. No nudity, sex scenes or drug use are present in the motion picture.

PG rating symbol

A PG-rated motion picture should be investigated by parents before they let their younger children attend. The PG rating indicates, in the view of the Rating Board, that parents may consider some material unsuitable for their children, and parents should make that decision.

The more mature themes in some PG-rated motion pictures may call for parental guidance. There may be some profanity and some depictions of violence or brief nudity. But these elements are not deemed so intense as to require that parents be strongly cautioned beyond the suggestion of parental guidance. There is no drug use content in a PG-rated motion picture.

PG-13 rating symbol

A PG-13 rating is a sterner warning by the Rating Board to parents to determine whether their children under age 13 should view the motion picture, as some material might not be suited for them. A PG-13 motion picture may go beyond the PG rating in theme, violence, nudity, sensuality, language, adult activities or other elements, but does not reach the restricted R category. The theme of the motion picture by itself will not result in a rating greater than PG-13, although depictions of activities related to a mature theme may result in a restricted rating for the motion picture. Any drug use will initially require at least a PG-13 rating. More than brief nudity will require at least a PG-13 rating, but such nudity in a PG-13 rated motion picture generally will not be sexually oriented. There may be depictions of violence in a PG-13 movie, but generally not both realistic and extreme or persistent violence. A motion picture’s single use of one of the harsher sexually-derived words, though only as an expletive, initially requires at least a PG-13 rating. More than one such expletive requires an R rating, as must even one of those words used in a sexual context. The Rating Board nevertheless may rate such a motion picture PG-13 if, based on a special vote by a two-thirds majority, the Raters feel that most American parents would believe that a PG-13 rating is appropriate because of the context or manner in which the words are used or because the use of those words in the motion picture is inconspicuous.

R rating symbol

An R-rated motion picture, in the view of the Rating Board, contains some adult material. An R-rated motion picture may include adult themes, adult activity, hard language, intense or persistent violence, sexually-oriented nudity, drug abuse or other elements so that parents are counseled to take this rating very seriously. Children under 17 are not allowed to attend R-rated motion pictures unaccompanied by a parent or adult guardian. Parents are strongly urged to find out more about R-rated motion pictures in determining their suitability for their children. Generally, it is not appropriate for parents to bring their young children with them to R-rated motion pictures.

NC-17 rating symbol

An NC-17 rated motion picture is one that, in the view of the Rating Board, most parents would consider patently too adult for their children 17 and under. No children will be admitted. NC-17 does not mean “obscene” or “pornographic” in the common or legal meaning of those words, and should not be construed as a negative judgment in any sense. The rating simply signals that the content is appropriate only for an adult audience. An NC-17 rating can be based on violence, sex, aberrational behavior, drug abuse or any other element that most parents would consider too strong and therefore off-limits for viewing by their children.